OPay has dismissed social-media claims that it plans to suspend or end operations in Nigeria, saying the company remains fully active and committed to the market.
Senior executives addressed the rumours during a town hall meeting in Lagos.
Chief Operating Officer and Chief Technology Officer Dotun Adekunle said there was no decision to shut down OPay’s Nigerian business.
He said a viral message claiming that operations would stop from September 1 was false.
Adekunle urged customers and merchants to rely on official company channels before acting on unverified information.
OPay said the Central Bank of Nigeria had also identified the circulating claim as false.
The fintech company warned that misinformation about licensed financial institutions could trigger unnecessary panic, financial losses and wider distrust in digital payments.
Chief Legal Counsel Akinfolabi Rokosu said OPay had begun legal action against those it believes were responsible for creating and spreading the false message.
He said security agencies were investigating the matter and that the company had supplied relevant evidence.
Those investigations remain ongoing, and responsibility has not yet been established through a judicial process.
Rokosu said OPay’s legal action was intended to protect customers and accountability rather than suppress legitimate criticism.
Industry representatives at the event also warned that false claims about financial institutions could weaken confidence across the wider payments sector.
OPay used the town hall to highlight long-term investments in Nigeria, including a N1.2 billion, 10-year scholarship program for students in tertiary institutions.
The company said the program also includes skills development, innovation and career opportunities.
OPay, established in 2018, provides transfers, bill payments, card services, airtime, data and merchant-payment services.
The company said its continued investment in education, technology and financial inclusion demonstrated that it had no intention of leaving Nigeria.
